Return & Refund Policy
Last Updated: August 19, 2026
At Sutra by Suchi, we strive to maintain top production standards. Please read our guidelines regarding cancellations, alterations, and returns.
1. Bespoke & Custom Boutique Orders
Because custom garments are cut and sewn to your specific measurements, fabric selections, and styling requirements, they are exempt from standard returns or refunds. However, we provide alteration adjustments during boutique trial runs to ensure your final outfit fits perfectly.
2. B2B Wholesale & Manufactured Batches
For bulk manufacturing and wholesale dispatches, cancellations are not accepted once fabric cutting and assembly starts. If you notice any stitching discrepancies or size errors that deviate from confirmed invoices, please contact our team within 48 hours of delivery to arrange necessary corrections.
3. Contact Us
For return-related questions or quality concerns, please connect with our team:
Email: Sutrabysuchi@gmail.com
Phone: +91 73537 73555